Policy on Missed Appointments and Refunds
NO REFUNDS will be granted for cancelled appointments. NO EXCEPTIONS WILL BE MADE. Please do not book and pay for an appointment if you do NOT intend to keep it.
Being on time is crucial. If you are 10 or more minutes late it is considered a missed appointment. No refund will be given for a late appointment. Please give yourself plenty of time while considering traffic, parking, and finding my address.
All appointments are scheduled in PACIFIC TIME. It is the client’s responsibility to be available at the time of the appointment.
Not being available or on time for a scheduled appointment forfeits the appointment. NO REFUND WILL BE GRANTED. NO EXCEPTIONS WILL BE MADE.
Rescheduling of an appointment is permissible PRIOR TO 48 HOURS BEFORE the scheduled appointment, otherwise NO REFUND WILL BE GRANTED, NO EXCEPTIONS WILL BE MADE and there will NOT be an opportunity to reschedule for the purchase. Please contact me if you wish to reschedule your appointment.
We reserve the right NOT to offer appointments to certain individuals. ONLY in this situation will a full refund be returned to the purchaser.
Please understand that not showing for an appointment affects valuable appointment time, and is not fair to other clients who want an appointment.
All phone and Skype readings must be paid for at least 24 hours in advance of the session. Failure to pay in full for the appointment is considered a missed appointment and no refund will be granted.
No Reading Substitutes Policy
Scheduled readings are not and cannot be substituted for payment made for any other purchase then the one paid for. Reading options cannot be altered, exchanged, or interchanged in any way and are considered separate reading purchases with separate payment fees applicable. All purchases are final.
This service is provided for entertainment purposes only and no guarantees are implied or stated. Clients must be 18 years or older to book, receive and/or purchase a reading, product or service. Readings are not substitutes for professional, legal, financial, medical, or psychiatric advice or care. Clients are encouraged to please seek the advice of a trained Medical Doctor about any health concerns. ALL readings, products, and services content are subject to the client’s interpretation.